This program is used to diagnose the disk when the SAMSUNG hard disk is suspected to have failures. It is strongly recommended to back up your data before using this program!
Shdiag.exe (Size : 166 KB ) Precaution
- This program runs in DOS mode only.
- Please back up your data before proceeding
Target models
This program is just available below SAMSUNG HDDs.
| series | model number | ||||
|---|---|---|---|---|---|
| SpinPoint V20400 | SV4084D, SV3063D, SV2042D, SV1021D, SV0761D | ||||
| SpinPoint V15300 | V3064D, SV2043D, SV1532D, SV0761D | ||||
| SpinPoint V10200 | SV2044D, SV1533D, SV1022D, SV0511D | ||||
| SpinPoint V9100 | SV1824D, SV1363D, SV0842D, SV0431D | ||||
| Others | SV2046D, SV1705D, SV1364D, SV1023D, SV0682D, SP1828D, SP1366D, SP0914D, SV1296D, SV0844D, SV0643D, SV0432D, And other older models | ||||
How to use
- At the A:\>prompt, enter "SHDIAG".
- Decide on your agreement to the license agreement term of SAMSUNG Diagnostic program.
(Enter 'y' if you agree. If you enter 'N', the program will be cancelled.)
- It is detecting drives on the system.
- Select the hard disk to test, and the system area will be tested.
- There are six items of testing and they will start automatically.
Maintenance Cylinder contains physical information of HDD.
OD : Outer Dimension,
ID : Inner Dimension
- The system area test results are displayed. If no error is detected, permission to continue to test all
areas is asked, and is aborted when there is an error.
If you choose 'Y', it will start to scan entire surface as below screen.
- Under screen is the final display of the test result if HDD has no error.
After executing without any errors, if your system still has a problem, please check the virus, OS, programs or cable connections on your system.
Tip
in case of an error occur - Following screen will be displayed.
- Press any key, then below screen will be displayed.
- If you choose 'Y', all data will be removed.
- If you want to do Low-level format, please back your data up before press 'Y'.
- It is the final screen of with an error. - Please contact the dealer you purchased the product from first.
- If you can not reach your dealer, please refer to the contact information and contact the nearest country from you.
Shdiag.exe (Size : 166 KB ) Tip
- For PASS: Examine on parts other than SAMSUNG HDD, such as system connections, software, anzd virus.
- For FAIL: Low level format using CLEARHDD program, and retry the test. If errors are still reported, please contact the vendor or nearest service center for repair or click here to RMA (move to RMA)
